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Frequently Asked Questions
Staber Frequently Asked Questions

Staber Frequently Asked Questions

How do I place an order?To order by phone, you may contact Staber Industries at 1-800-848-6200 between 8-4 ET Monday-Friday. Or, you can simply order a Staber product online.
How much are freight costs for the washer or dryer?Please call us for special delivery options at 1-800-848-6200 or send an e-mail to: Standard shipping is $279.00 each piece.
What are the dimensions?The Staber washer is 27" wide, 26" deep and 42" tall at the back of the control panel where the knobs are. The vertical height of the lid is 55" when raised. These are similar dimensions as a standard top load agitator washer. The Staber dryer is 29" wide, 27 13/16" deep, and 42" tall.
Do I have to use Staber Laundry Detergent with my Staber washer?No; any regular detergent will work with our Staber washer. However, we recommend Staber Laundry Detergent because it is specially formulated for use in our Staber washer. It is a concentrated, low-sudsing formula. It does not contain any phosphates, making it safe for septic systems. It does not require the use of bleach or softeners (although they can be used if desired). It works well in cold water as well as hard water. It also can be used to pre-treat stains.
What is the tub capacity?Our cubic feet capacity is 2 cubic feet, but it is all usable tub space so you cannot compare that number as apples-to-apples to other washers because they do not use their entire tub volume. For example, in a top load vertical-axis agitator washer, even though it has a larger tub, it has a water level that fills to the top, an agitator in the middle, and it has to have room for the laundry to move back-and-forth. Fifteen to twenty gallons of water per fill takes up a lot more volume than four to five gallons of water per fill with our washer. Most people will be able to wash up to 50% more laundry per load than they can in typical agitator washers--if they are not overloading their current machine. We can wash a queen size bed comforter in our Staber washer and that is something you cannot wash effectively in an agitator washer. Our tub can hold up to 16 standard bath towels (measuring 26" x 42")depending on their thickness.
If required, how is service handled?If required, service is one of the benefits of our Staber washer’s design. It is designed to be end user repairable, even if you are not ‘mechanically-inclined’. There is total front access to the parts, no transmission to worry about, and fewer overall moving parts. If a customer has a service question, they call our Service Department at 614-548-0098 and describe the symptom over the phone. We can either help them fix it over the phone or if they need a part we send it via US Postal Service or UPS. We do not require authorized service people. We can also work with any service company in your area as long as they contact us at 614-548-0098 between 8-4 ET Monday-Friday before troubleshooting machine.
How much water is used?The Staber washer uses up to 16.5 gallons of water for a full load in the normal wash cycle, and up to 12 gallons total on the low water level setting. This represents one wash and two rinses per load at 4-6 gallons per fill based on load size.
What is the length of a wash cycle?A normal wash cycle will be up to 32 minutes long plus fill and drain time, which will be partially dependent on water pressure. This includes a 15 minute wash, two 5 minute deep rinses, a 5 minute spin, and a final 2 minute fluff/index. Using pre-wash will add 5 minutes to the cycle time. Normal wash times can be set between 1 and 15 minutes.
Do you have a dryer?Yes; Staber Dryer Info
What is the spin speed?Our washer spins at around 700-750 RPM based on load size, but can get a 175 extraction G-force inside the tub so that the clothes feel the same as when you remove them from a front loader that spins faster. You cannot wring out any more water from the fabric when you get them out of our washer. There is a certain RPM speed you reach where you are not really extracting much more water, but you are just drying by air (or evaporation). We have reached that certain RPM with our Staber washer where we do not really need to go any faster. If you cannot wring out any more water from the fabric when it is done, then there is not much more room for improvement.
Is there a water level control?The Staber washer has a normal and low water level setting, although the appropriate amount of water is used based on the load size. The low setting fills to approximately a 4 gallon water level, while normal fills to approximately a 5 gallon water level for each fill depending on the load size. More water would be used on the first fill when the clothes are dry.
How many different cycles are there?There are 3 possible wash cycles: normal, permanent press, and delicate. The cycle selected controls several operating characteristics of the washer including wash RPM speed, frequency of reversal during wash, pause time between reversals, and final spin speeds.
How many water temperature selections are there?The Staber washer has 3 wash temperature selections: hot, warm, and cold. All rinses are done in cold water for energy saving benefits.
Does the Staber washer have a built-in heating element?No.
Are Inlet hoses included?Inlet hoses are not included.
Will the washer operate when plugged into a GFI outlet?The washer will not funtion normally when plugged into a GFI circuit. Doing so may damage the electronic motor controll board.
Questions? Call us at 1-614-836-5995.

Questions? Call us at 1-614-836-5995.

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