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Warranty for Staber Washer Models HXW2404 & HXW2504

Warranty for Staber Washer Models HXW2404 & HXW2504

One year labor in normal home use
Three years on parts (effective February 15, 2005)
Five-year limited on the bearing assembly and suspension system
Twenty-five year limited on the stainless steel outer tub for leakage due to rust-through as a result of defective materials or workmanship
For a period from the date of original purchase through the times listed above, the designated parts which fail in normal residential or commercial use will be repaired or replaced free of charge for the part itself, with the owner paying all other costs, including labor, transportation and customs duty. Chemical damage and/or misuse is excluded from all warranty coverage.

If required, service is one of the benefits of our Staber washer’s design. It is designed to be end user repairable, even if you are not ‘mechanically-inclined’. We do not require authorized service technicians for service on our washer. There is total front access to the parts, no transmission to worry about, and fewer overall moving parts. If a customer has a service question, they call our service department and tell us the symptom over the phone. We can either help them fix it immediately over the phone or if they need a part we send it via UPS or U.S. Postal Service.

We can work with any service company in your area as long as they contact us at 614-548-0098 between 7-3 ET Monday-Friday before troubleshooting machine.

See owner's manual for full warranty information.

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